The process
How an engagement works
A predictable eight-step process, from the first free consultation to a finished case. At every stage you know what happens next and what it will cost.
- 01
Consultation
Step 1 of 8We understand your problem, loan details, lender and immediate concerns.
- 02
Document Review
Step 2 of 8We review agreements, statements, notices and correspondence in an organized manner.
- 03
Case Assessment
Step 3 of 8We identify outstanding amounts, disputes, recovery pressure and key deadlines.
- 04
Strategy & Guidance
Step 4 of 8We develop a practical action plan tailored to your situation.
- 05
Grievance & Communication Support
Step 5 of 8Support with bank/NBFC communication, complaints and escalations.
- 06
Settlement / Resolution Support
Step 6 of 8Assistance with restructuring, OTS, compromise or settlement discussions where applicable.
- 07
Tracking & Follow-up
Step 7 of 8We track responses, approvals and necessary next steps.
- 08
Legal Escalation If Required
Step 8 of 8If legal intervention is required, we coordinate with an appropriate legal professional separately.
Commercial, plainly stated
Fees across the engagement
Every rupee is agreed before it is charged. Nothing is automatic and nothing recurs.
Consultation
₹0
Free and unconditional. We listen, take notes, and tell you honestly whether and how we can help.
Activation
Standard ₹1,000
A nominal fee to begin structured work — agreement, document review, and case setup. Confirmed with you in writing first.
Professional fee
5% benchmark
Benchmarked at 5% of the case value, set individually per case, and payable on an installment plan you agree to in advance.
The professional fee is set from a case-value basis — total outstanding, disputed amount, settlement exposure, or another agreed measure. The basis is agreed in writing when the fee plan is signed. If only parts of a case are handled, or the case is closed early, the fee is credited proportionally.
What you always get
Predictability is part of the service
Before any structured work begins you know the fee structure, the plan, and who is doing what.
Nothing hidden
No subscriptions, no surprise line items, no processing fees to “release” a loan.
Written first
Fees, scope and the installment plan are signed before any structured work begins.
Predictable schedule
Default 35-day installment intervals, remainder in the final installment.
YOU ARE NOT ALONE.
Start with a free, confidential conversation.
No pressure, no obligation. Tell us what you're facing over the phone, WhatsApp, or the consultation form — and we'll tell you honestly how we can help.