Privacy Policy

This policy explains how PKS India Consultancy (“we”, “us”) collects and uses information when you use our site, request a consultation, or become a client.

What we collect

• Details you provide in the consultation form (name, contact, situation).
• Documents you share for review when we work on a case.
• Basic usage data if you visit our site (standard analytics, where enabled).

How we use it

To understand your situation, contact you about your request, manage your case, and comply with our legal obligations. We do not sell your information, and we do not use it for marketing you didn't agree to.

Sharing

We share your information only with the people and organisations that need it to serve you, and only in these situations:

• Our own team and professional advisers working on your matter.
• Service providers strictly necessary to operate the portal, such as hosting and email delivery, bound to confidentiality.
• The lender, its representatives, or a legal professional, where you have asked us to communicate on your behalf.
• A court, regulator, or law-enforcement authority, where disclosure is required by law or needed to protect anyone from harm.

We do not sell your information, rent it, or pass it to third parties for their own marketing. Where a service provider processes data on our behalf, that processing stays limited to the purpose you engaged us for.

Storage & retention

Case records are stored securely on infrastructure we trust and encrypted in transit. Where you are exploring a demo workspace, anything you enter stays in your browser only. We keep case records for as long as needed to serve you and to meet legal and accounting requirements, then delete or anonymise them.

What we do not do

• We never “buy” or rent your personal data.
• We never publish your situation, photographs, or testimonials without written consent — and we do not publish fabricated proof.
• We never share your information to target you with high-pressure loan products.

Your rights

We handle personal data in line with the Digital Personal Data Protection Act, 2023 and the rules made under it: we collect only what your request needs, use it only for the purpose you asked for, and keep it for no longer than required. You may ask to see, correct, or delete the information we hold about you at any time, and you may nominate someone to exercise these rights on your behalf. Write to us and we will respond within a reasonable period; if you are not satisfied with our response, you may raise the matter with the relevant Data Protection Board.

Contact

Privacy questions can be sent to us via the contact page, and we will respond within one business day.

See also: Refund & Cancellation. Fees are not published publicly; they are shared with you privately in writing.